WhatsApp Community Moderators

Helping keep TMM’s WhatsApp spaces safe, kind, and supportive

Why this role matters

Our WhatsApp community is a lifeline for motherless mothers. With so many chats, we rely on moderators to quietly help us keep the space safe. You don’t need to be active or respond — just an extra pair of eyes to help us spot anything that doesn’t belong.

What you’ll do

• Join multiple chats as a silent observer

• Watch for spam, inappropriate content or suspicious links

• Flag advertising, promotion, journalists or researchers

• Flag medical advice, treatments, drugs or research requests

• Flag hostile or upsetting conversations

• Remove members who clearly break guidelines or are ineligible

• Welcome new members in the Welcome / Get in Touch chat

• Gently redirect new members to relevant groups

• Ask the team if unsure — no pressure

What you’ll bring

• Kindness and empathy

• Good judgement

• Comfort dipping in and out

• Sensitivity to grief

• Reliability

• All experience levels welcome

Time commitment

Flexible — dip in and out when you can.

What you’ll get out of it

• Meaningful way to support other motherless mothers

• Connection and purpose

• Experience in community moderation

• Being part of a supportive volunteer team